Software is Easy.
People are Hard.
The #1 reason ERP implementations fail isn't code—it's user adoption. We bridge the gap between technical features and daily habits.
- Approach: Role-Based Learning (No "one-size-fits-all").
- Deliverables: Live and tailored Sessions, Session recordings, Custom LMS, Job Aids.
- Outcome: 100% Team Buy-in, Elimination of "Shadow Spreadsheets".
Role-Based Training Tracks
We don't bore your warehouse team with accounting lectures. Every department gets a tailored curriculum.
Warehouse & Operations
Focus: Speed & Accuracy.
- Barcode scanner workflows
- Receiving & Quality Control
- Picking, Packing & Shipping logic
- Stock count/adjustment procedures
Sales & CRM
Focus: Velocity & Visibility.
- Quote-to-Order conversion
- Checking real-time stock availability
- Managing customer tiers & pricing
- Order status tracking
📊 Finance & Admin
Focus: Control & Reporting.
- Invoicing & Payment reconciliation
- Purchasing approvals & limits
- General Ledger exports
- User permission management
Unbox Academy: Your Legacy
Training isn't a one-time event; it's a process. We build a custom Learning Management System (LMS) for your company, filled with screen-recorded SOPs of your specific system configuration.
- ✅ Searchable Video Library
- ✅ New Hire Onboarding Tracks
- ✅ Live practice along trainer so we can address errors
Request LMS Demo
Frequently Asked Questions
Why does adoption usually fail?
Adoption fails when training is generic or theoretical. Users revert to spreadsheets because they don't trust the new system. We solve this by training on your actual data and workflows, proving the system makes their job easier.
Do you provide on-site training?
Yes. For major go-lives, we often deploy a specialist on-site to "walk the floor" with your warehouse team and sit with your finance team to ensure immediate issue resolution.
What if we hire new staff later?
That is exactly what Unbox Academy is for. Your custom video library serves as an automated onboarding tool for future hires, ensuring process consistency long after we are gone.
Invest in Your People
The best software in the world is useless if no one uses it. Let's build a training plan that works.
Get a Training Proposal